RIDDOR phone reporting changes 12th Sept. 2011

From 12th September, you will only be able to use the phone to report fatal and major injuries and incidents to the Health and Safety Executive (HSE). You will have to report all other work-related injuries and incidents via one of a suite of seven online forms available on HSE’s website.

Also, later in September, HSE’s Infoline telephone service which currently provides a basic information service to callers will end.
Instead, from 30 September, those seeking information and official guidance will be directed to HSE's website which the HSE state as being a huge knowledge bank where you can access and download resources and use interactive web tools free of charge.