Graph function added to INTACT

These show the graphical outputs from the customer complaints (CC) and internal problems (IP) function in INTACT.

INTACT has the ability to count not only the CCs and IPs, but to

• Total their costs and
• Compare the counts with the total number of jobs processed
• Compare the costs with the turnover

These graphs show these outputs. There are 3 graphs because of the need to have 3 different Y axis scales.

The graphs were added in response to a customer request. They wanted to make more use of the recorded data.